A smarter way to heat your home

Heat pumps use air, not gas, to heat your home and water. They’re efficient, low-carbon, and can replace a gas boiler completely. When designed and installed properly, they provide steady, comfortable warmth while cutting running costs and emissions.

Efficiency that saves energy and bills

A heat pump can produce up to four times more heat than the electricity it uses. It works best when the system’s designed right — with the correct pipe sizing, insulation, and radiators matched to your home’s needs.

Two HVAC technicians working on an outdoor air conditioner near a brick wall, with tools visible.
An air conditioning unit next to a house with a patio and greenery in the foreground.

Proper design makes all the difference

Heat pumps aren’t one-size-fits-all. Every room is measured for heat loss, and the water cylinder is sized for your household. Skipping these steps is why so many systems underperform. When it’s done properly, the results speak for themselves.

Everything to know before switching to heat pumps

Switching to a heat pump is easier than most think. This section explains grants, design, and installation basics — helping you make an informed choice about clean, efficient heating.

  • 1. How does a heat pump actually work?

    It extracts heat from the air and transfers it into water that circulates through your heating system.

  • 2. Are heat pumps noisy?

    No. Modern models are quiet — similar to an outdoor fan running in the background.

  • 3. Do I need new radiators?

    Sometimes. Heat pumps work at lower temperatures, so radiators may need resizing for best performance.

  • 4. Can a heat pump replace my gas boiler?

    Yes — most homes can go fully electric with the right system design and insulation.

  • 5. Do I still need a hot water cylinder?

    Yes. Heat pumps require one, and it’s sized based on your home’s water use.

  • 6. Is my home suitable?

    If it’s reasonably insulated and has space for an outdoor unit, likely yes. A survey confirms it.

  • 7. What maintenance does it need?

    Just a professional service every year.

  • 8. How much will the grant cover?

    The Boiler Upgrade Scheme offers £7,500 towards the cost if installed by an MCS-registered engineer.

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Outdoor air conditioning unit next to a house with a patio.

What to expect from installation

A detailed survey comes first, followed by the siting of the outdoor unit and fitting of a new cylinder indoors. Electrical checks and noise assessments ensure everything meets regulations. The system’s commissioned and tested before it’s handed over — fully certified and ready to use.

Avoiding costly mistakes

Poor installations cause high bills and low heat. Undersized radiators, missing surveys, or badly located outdoor units lead to constant inefficiency. Done properly, a heat pump runs quietly, reliably, and pays back through long-term savings.

Energy-smart heating, done right

When fitted correctly, a heat pump isn’t experimental — it’s the next generation of home heating. Clean, efficient, and built to last.

Electrician using a multimeter to test an air conditioning unit's electrical components.